Ryan Greenberg and Ross Zastrow Visit BVA

BVA Chief Cody Dean with Ryan Greenberg

On September 26, Ryan Greenberg (NYS EMS Director) and Ross Zastrow (WNY/Rochester EMS Chief) stopped by for a visit and to talk with our on-duty crews. This gave Greenberg the opportunity to include BVA in his “Listening Tour” to get feedback from NYS EMS Agencies about improvement opportunities and how to retain career and volunteer EMTs and Paramedics.

Other discussion topics included upcoming changes in NYS EMS, benchmarking, ways to improve patient contacts with first responders & hospital staff, general health topics, and learning opportunities for EMS personnel.

With Ryan Greenberg & Ross Zastrow